PRIVACY POLICY
uncooked inc. values its customers and respects their privacy. protecting your personal information is of the utmost importance to us. as a result, we have adopted this safety, security and privacy policy to let you know how uncooked inc. will and will not use the information entrusted to us.

CREDIT CARDS
we accept visa, mastercard, discover and american express. your credit card will be charged at the time of placing your order.

SECURE ORDER PROCESSING
when you place an order with us, we use secure sockets layer (SSL), which encrypts all information between you and uncooked inc. and protects the transmission of all of your order information.SSL technology, the industry standard, is designed to prevent someone other than uncooked inc. from viewing and downloading your information. while we're confident your order information is secure, if you feel uneasy about ordering via the internet, please call us at 212.481.6535 and you can order over the phone.

unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be absolutely secure. however, we do everything that is technologically possible to make our site as secure as it can be.

SHIPPING
all cards are shipped from our warehouse in new york city. packages shipped via regular mail should reach you within 10 business days at most. packages shipped via usps and fedex should reach you within 4-5 business days. and obviously any overnight shipping selected will get to you the next day if placed before 4pm on the day it is ordered.

INFORMATION WE COLLECT
we do collect personal information (for example, name, address, phone number, credit card information and other personal data) if you place an order. when you place an order with us, we will never ever share your information with any other company or send unsolicited e-mail to any of the addresses we collect(except for our credit card processing company).

HOW TO CHANGE OR DELETE YOUR INFORMATION
if you have submitted any information through our web site and would like to change or delete that information, please contact us or update the information on your next order.

RETURNS/DAMAGED MERCHANDISE
if anything arrives damaged or does not meet your expectations in any way, please contact us for a replacement or refund.

CONTACT US
we want to assure you that uncooked inc. is dedicated to protecting your privacy. if you have questions or comments about our safety, security and privacy policy, please contact us.